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"Staff for sure. From reception to concierge to housekeeping they were all fabulous. Great location for seeing the city. Close to great restaurants as well."

"Fabulous hotel, excellent staff, great restaurant and bar and an amazing view!"

"Clean room! Slippers were placed on either side of the king bed. Room was all ready and waiting for us. It was very noisy on the street side at night which isn’t something they can really change. The only improvement the room needs is actual drawers! All of the ones under the TV are filled with coffee and mini-bar stuff. Very busy hotel but in a fantastic location next to Circular Quay and The Rocks. "

"everything was very good"

"Clean room, pool was extremely overcrowded, not enough sun beds or chairs which was a disappointment. Room service somehow sent food to the wrong room and didn’t notify us. The service has definitely declined over the years. "

"Clean room, friendly staff and working on water conservation. They provided us with two water bottles and two pieces of fruit. The room was beautiful and the bathroom was very beautiful, spacious and organized."

"Rooms were clean and very quiet . Excellent buffet breakfast . Close to tram in China Town taking you to the circular quay ."

"The staff at the front desk were wonderful at check in, during the stay and during check out. The rooms were clean (housekeeping did a great job!). The pool and Gym facilities were also good!. A note: the rooms could have been better enjoyed if they had a toaster and a microwave."

"Very spacious suites. No wash cloths. "